> ## Documentation Index > Fetch the complete documentation index at: https://docs.askorbit.co/llms.txt > Use this file to discover all available pages before exploring further. # FAQ > Frequently asked questions about Orbit Common questions and answers about using Orbit. ## General ### What is Orbit? Orbit is a personal relationship and productivity assistant for Mac. It combines your people, apps, and workflows to help you stay on top of your professional relationships and work more efficiently. ### How is Orbit different from a CRM? Traditional CRMs are designed for sales teams and require manual data entry. Orbit: * Works for any knowledge worker, not just salespeople * Automatically pulls data from your connected apps * Focuses on relationships, not just deals * Runs entirely on your Mac for privacy ### Is Orbit free? Orbit offers a free tier with core features. Premium features require a subscription. Check our pricing page for current plans. ### What Mac version do I need? Orbit requires macOS 13 (Ventura) or later. ## Privacy & Security ### Where is my data stored? Your data is stored locally on your Mac. Orbit doesn't upload your contacts, conversations, or relationship data to our servers. See [Privacy](/settings/privacy) for details. ### What data does Orbit collect? Orbit collects minimal analytics (feature usage, not content) and error reports (crash logs, not personal data). Both can be disabled in Settings. ### Is my data encrypted? Yes. Local data is encrypted using macOS security features. OAuth tokens are stored in Keychain. All network connections use HTTPS. ### Can Orbit read my emails? No. Orbit connects to Google Calendar and Contacts but does not access your email content. Meeting prep uses calendar data, not email. ## Connections ### Which apps can I connect? Orbit supports: * Google (Calendar, Contacts) * LinkedIn (via enrichment) * Various productivity apps through the apps library See [Apps Library](/apps/apps-library) for the full list. ### Why can't I connect Apple Contacts? Orbit focuses on cloud-synced sources to ensure your data stays current. You can export from Apple Contacts and import via CSV. ### How do I disconnect an app? Go to **Settings → Apps**, find the app, and click **Disconnect**. ## The Brief ### When does The Brief update? The Brief refreshes: * When you open Orbit * At the start of each day * When your calendar changes * Manually via pull-to-refresh ### Can I customize which cards appear? Yes. Go to **Settings → Brief** to: * Set familiarity thresholds for check-in cards * Choose which event types show as cards * Configure card frequency ### What happens when I swipe a card? * **Done** — Card won't reappear for this instance * **Later** — Card moves to a later time bucket * **Never** — Card type won't appear for this person ## The Assistant ### Does The Assistant use AI? Yes. The Assistant uses AI to understand your questions, draft messages, and run workflows. Your conversations stay on your device. ### Can The Assistant send emails for me? The Assistant can draft emails, but you review and send them yourself. This ensures you stay in control. ### How do I teach The Assistant my style? Add information in **Settings → Personal Context**. The more context you provide about your role, priorities, and writing style, the better the results. ## Workflows ### What's the difference between Run and Remix? * **Run** — Executes the workflow as designed * **Remix** — Opens the workflow with a specific context, letting you modify it before running ### Can I share workflows? Not currently. Workflows are stored locally on your device. Sharing is planned for a future release. ### How do I create a workflow? Ask The Assistant to help you create one: ``` Create a workflow that... ``` The workflow wizard will guide you through writing, testing, and saving. ## Troubleshooting ### Orbit isn't syncing my calendar 1. Check that Google is connected in **Settings → Apps** 2. Verify the calendar is selected in **Settings → Calendar** 3. Try disconnecting and reconnecting Google 4. Restart Orbit ### The Brief is empty This usually means: * No connected calendars * No contacts imported yet * Familiarity thresholds are set too high Check **Settings → Brief** and **Settings → Calendar**. ### Enrichment isn't working Enrichment requires: * An internet connection * The feature enabled in **Settings → CRM** * Contacts with enough info to match (name, company, or email) ### How do I reset Orbit? To clear all data while keeping the app: 1. Go to **Settings → Privacy → Clear Data** 2. Choose what to delete 3. Confirm To completely reset, uninstall and reinstall the app. ## Getting Help ### How do I report a bug? Email [support@askorbit.co](mailto:support@askorbit.co) with: * What you were doing * What you expected * What happened instead * Your Orbit version (in **Orbit → About Orbit**) ### Where can I request features? Email [feedback@askorbit.co](mailto:feedback@askorbit.co) with your ideas. We read every suggestion. ### Is there a community? Join our Discord community for tips, discussions, and early access to new features. Link available at askorbit.co/community.