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CRM Packs let you add custom fields to track whatever matters for your relationships.
CRM Packs panel showing available packs

What Are Packs?

Packs are bundles of fields you can add to all your contacts:
  • Google Contacts Pack — Standard fields from Google
  • LinkedIn Pack — Professional fields from LinkedIn
  • Relationship Pack — How you met, relationship type
  • Custom Pack — Fields you define

Adding a Pack

1

Open CRM Packs

Go to Settings → CRM → CRM Packs.
CRM Packs in settings
2

Browse available packs

See what packs are available.
3

Enable a pack

Toggle on the packs you want.
Enabling a CRM pack

Available Packs

Google Contacts Pack

Standard contact fields:
  • Phone numbers (mobile, work, home)
  • Addresses
  • Websites
  • Notes

LinkedIn Pack

Professional fields:
  • Headline
  • Current company
  • Past experience
  • Education
  • Skills

Relationship Pack

Track how you know people:
  • How you met
  • Relationship type (colleague, friend, client)
  • Introduced by
  • First interaction date

Custom Fields

Create your own fields:
1

Open custom fields

Go to CRM Packs → Custom Fields.
2

Add a field

Click Add Field.
Adding a custom field
3

Configure the field

  • Name — What to call it
  • Type — Text, date, dropdown, etc.
  • Options — For dropdowns, the choices
4

Save

The field is now available on all contacts.

Field Types

TypeUse for
TextFree-form notes
DateImportant dates
SelectFixed options (e.g., “Client”, “Partner”)
PersonLink to another contact
LinkURLs

Using Fields in Workflows

Reference custom fields in workflows:
Find all contacts where relationship type is "Client"

Show me people I met at conferences